Effective Date: 1 April 2025
Wild West Gourmet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.
Information We Collect
- We collect personal information to provide and improve our services, including:
- Personal Identifiers: Name, email address, postal address, phone number
- Account Information: Login credentials, preferences
- Transaction Details: Purchase history, payment information
- Marketing Preferences: Subscription status, communication preferences
- Technical Data: IP address, browser type, device information, cookies
How We Collect Information
- We collect information through:
- Direct Interactions: When you register, place orders, subscribe to newsletters, or contact us
- Automated Technologies: Cookies and similar tracking technologies on our website
- Third-Party Integrations: Information from WooCommerce and Mailchimp when you interact with our services
Use of Your Information
- We use your information to:
- Process and fulfill orders
- Manage your account and provide customer support
- Send transactional and promotional communications
- Administer the Gourmet Rewards Club
- Improve our website, products, and services
- Comply with legal obligations
Gourmet Rewards Club
- Participation in our Gourmet Rewards Club involves the collection and use of your personal information to:
- Track and manage your rewards points
- Communicate exclusive offers and updates
- Personalise your experience based on your preferences and purchase history
- You can opt out of the Gourmet Rewards Club at any time by contacting us
Disclosure of Your Information
- We may share your information with:
- Service Providers: Third parties who assist in operating our website, conducting our business, or servicing you, such as payment processors and email marketing platforms
- Legal Obligations: When required by law or to protect our rights
- We do not sell or rent your personal information to third parties
International Data Transfers
- As we use third-party services like Mailchimp, your information may be transferred and stored outside New Zealand
- We ensure that any such transfers comply with the Privacy Act 2020, and that your information is protected by appropriate safeguards
Data Security
- We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction
- However, no method of transmission over the internet is entirely secure
Your Rights
- Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of your personal information
- Withdraw consent for certain uses of your information
- To exercise these rights, please contact us at hello@wildwestgourmet.co.nz
Cookies and Tracking Technologies
- Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of our website may not function properly as a result
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date
- We encourage you to review this policy periodically
Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Wild West Gourmet, P O Box 3, Maungatapere, Northland 0152
- hello@wildwestgourmet.co.nz
- +64 9 945 5074